- UNUSED SERVICES
Should some of the services not be used the travel organizer will try to reclaim some of the money paid.
- TRAVEL ORGANIZER’S LIABILITY
The travel organizer is liable for:
- a) Precise travel arrangements
- b) Careful selection and controlling of suppliers
- c) Services according to tour booking
The tour organizer does not take any responsibility for tours which have an expedition character and which are slightly risky (i.e. height, climate, long journeys on bad roads etc.), such as the programme for mountain climbing. The participants travel at their own risk.
Limited Liability. The tour organizer is liable for damages, not personal damages, limited to three times the amount of the total tour price:
4. As long as the damage to the traveller came about neither intentionally nor through negligence on the part of the tour organizer.
5. As far as the damage to the traveller is caused by one of the suppliers. The travel organizer is not responsible for disturbances in service which are caused through external suppliers (i.e. sporting events, guided tours, trips etc.) as well as external suppliers mentioned in the tour details or in the tour confirmation (i.e. all trips and excursions organized by the tour guides are external suppliers). Should transport be booked locally and a travel card be issued, this is classed as an external supplier as described by the local transporter in their stipulations. In this case the terms and conditions of the transport company apply and the travel organizer is not liable for the carrying out of the transport service itself and therefore also not for any late or non-arrival of transport and its consequences as well as not for any loss or damage to baggage. In case the journey becomes difficult due to force majeure not foreseeable at the time the tour was booked, the tour organizer and well as the traveller can cancel the booking. Should the contract be cancelled the travel organizer can claim compensation for the services already supplied or what will still be supplied till the end of the tour.Furthermore the travel organizer is responsible for organizing the necessary arrangements to bring the traveller home. The extra costs for the home journey are to be divided equally by both parties. All other extra costs are carried by the traveller.
